Distance contract

This agreement is entered into between the owner of the Internet sales site www.riche.lv, SIA BALTHERG only. registration No 40203009396, registered on 23 August 2016, registered at the registered office: Aleksandra Caka Street 128, Riga, Latvia (hereinafter referred to as Salesperson), and Buyer, who makes an order and makes a purchase on the Internet sales site of www.riche.lv. The distance contract covers all orders and purchases made on the Internet sales site of www.riche.lv.


The buyer orders, buys and pays, but the Salesperson supplies and sells body, face, hair and bath cosmetics (hereinafter referred to as “Goods” under the terms of this Agreement (hereinafter referred to as “the Agreement”).


The buyer orders Item by filling in the appropriate order form on the Salesperson's home page, www.riche.lv When you order, the Buyer commits to specify the exact information, i.e. name, delivery address and contact details, and by pressing the “Order” field. Any change The purchaser undertakes to notify the Salesperson by writing an e-mail to info@riche.lv within 24 hours of receipt of the order confirmation. The purchaser is responsible for the correct presentation of the data, otherwise the supply of the item is not guaranteed. Ordering of the item shall be considered as an offer from the buyer to the Salesperson to enter into this Distance Agreement for the delivery of the consigned Item and for the agreement of the Buyer to purchase the ordered Item at the specified price. The personal data relating to the delivery of the item shall not be transferred to a third party, except for OMNIVA (“courier mail”), for the delivery of the order.


The seller shall supply the item at the address indicated by the purchaser in accordance with the rates specified by the courier. The buyer shall pay the shipping expenses and the Item together before receiving the approval and the Supply of Goods from the Salesperson. The delivery price is invoiced.


The Purchaser orders can be performed 24 hours a day, but the Salesperson performs the orders: working days from 9.00 to 17.00, on Saturdays, Sundays - the assembly shall not be carried out. The salesperson sends to the Buyer an acknowledgement of accepting the order in the form of e-mail. If the Buyer does not receive a supporting email, the order has not been accepted. The order is started when the money is credited to the Salesperson's account.


The purchaser may exercise the right of withdrawal included in the Consumer Rights Protection Law of the Republic of Latvia and return the Product within 14 (fourteen) calendar days. In order to avoid disputes, at the time of arrival of the item, the Buyer must make sure that it complies with the order (colour, product name and other essential parameters).


In the event that the goods have been assembled incorrectly, the purchaser has the right to swap the item within 14 (fourteen) days by completing the return form. In the above case, the courier costs shall be covered by the Salesperson.


If the Buyer wishes to exercise his right of withdrawal, the following recommendations and conditions shall be taken into account:


7.1. The item to be returned must not have been used (taking into account the specific nature of the item). If the condition of the returning Product has deteriorated and has occurred incorrectly when it is stored, the purchaser shall not be entitled to exercise the right of withdrawal.


7.2. The purchaser is obliged to retain and not damage the original packaging of the Product.


7.3. If the Purchaser wishes to exercise his right of withdrawal, he must contact the Salesperson by email in the info@riche.lv. The buyer receives a form from the Salesperson withdrawal form, which is filled in and sent to the Salesperson by the above email.


7.4. The buyer is obliged to keep both the courier documents on the receipt of the Item and the mail/courier documents on return of the Item to the Salesperson.


7.5. For more information on what is a distance contract and the right of withdrawal, the Buyer may be consulted at the following address of the website: http://www.ptac.gov.lv


7.6. The Salesperson shall transfer the cash for the return Item and its delivery costs to the bank account indicated by the Buyer on the withdrawal form within 14 (fourteen) calendar days after receipt of the Item in the Salesperson Warehouse (Aleksandra Caka Street 128,, Riga, Latvia) on the basis of the Buyer's refusal.


The average delivery time is 2 (two) to 6 (six) working days, but the Salesperson reserves the right to supply the Item within 2 (two) calendar weeks, as delivery terms may vary depending on the Salesperson's specific rules and the availability of the Item in the warehouse.


All prices are listed with 21% VAT (value added tax).


The Item Charge is paid at the www.riche.lv Internet Shop with a credit card (MasterCard, Visa, Maestro, Visa Electron) or with Banklink. All delivery costs shall be borne by the Buyer.


This Agreement shall be in accordance with the laws and regulations of the Republic of Latvia. The purchaser shall certify that he is familiar with the provisions of this Agreement and undertakes to comply with it and to comply with it.


The buyer is informed that the Salesperson has the right to unilaterally change the provisions of this Agreement at any time.